DID YOU KNOW 2 IN EVERY 5 MASCARDIS SOLD IS IMPORTED ON ORDER FOR OUR CUSTOMERS.
YOURS CUSTOM ORDER MASCARDI SHOULD BE NEXT 😉
IMPORT WITH MASCARDI
Did our current stock options not have what you are looking for or are you looking for a custom edition car? Not a problem!
With our network of agents in Japan we are able to bring in almost any car meeting your budgetary and specification requirements! It takes a bit of patience but we promise your trust in us to bring in your new car will go a long way.
Check out our google reviews for what our customers say about this process. In 3 words: Cost-Effective, Simple, Hassle-Free 😎
Ready? let’s get working on importing your new car!
THE PROCESS
STEP 1: Complete an order confirmation form
This includes all the details of the car we will be bringing in for you including the color, specs, grading and budget. Please note this process can also be submitted via Whatsapp (+254722200018) - We require the following information:
Make/Model, Color Preferences, Color Exceptions, Special Spec Requirements, Budget Limit and any Additional Notes.
STEP 2: Ksh200,000 bidding deposit (Ksh100,000 for existing customers and 10% for cars exceeding Ksh3,000,000)
The bidding deposit is required to initiate bids at auctions and this amount is automatically adjusted in the final pricing of the car. Our agents are directly connected to auction houses and certified dealerships across Japan from where the cars are sourced.
The bidding deposit is fully refundable in case we fail to source the car within the agreed time frame or incase of the car having any major defect. The bidding deposit is non refundable incase the client of non-payment or cancellation by client as we would face re-auctioning charges in Japan.
STEP 3: Auction/Dealer Purchase Procedures
Our agents bid on the cars on a regular basis. Bids are made in compliance to the details listed on the order confirmation form and all efforts are undertaken to ensure all client requirements are met.
Please note as per our policy our highest priority is the maintenance history of the vehicle followed by color/specs/features. For example this could eliminate a car that meets all client requirements but is of a grade lower than 4.0.
The cars matching the required criteria are verified by ground staff at the auction site prior to committing a bid.
Cars that pass the verification process are bid on within the price quote provided.
The client is contacted in case a highly recommended unit is passing through the auctions which does not meet some of the client requirements. For example a highly recommended grade 4.5 unit that does not have fog lights or alloy rims which were otherwise requested on the order form.
The client is informed upon confirmation of a successful bid.
STEP 4: Pre-export Procedures
Following a successful bid, the car is transported through car carriers to our Export Processing Facility and are expected to arrive within a time frame of 3-6 days from date of winning bid.
Upon arrival at the EPZ the car is subjected to a full mechanical inspection by our agents. This includes a detailed engine, suspension and underbody check as well as a mileage authentication test. In case of any discrepancies noted in the cars condition i.e any defect or issue missed at the verification stage, the car is cancelled and returned to the auction house.
Following the inspection, our agents provide us with detailed pictures of the cars exterior, interior and engine bay. Additional pictures can be requested.
The car is then processed for its pre-export inspection at QISJ (KEBS certified).
Following the QISJ inspection the car is booked on the earliest departing vessel to Mombasa.
STEP 5: Shipment & Clearance
The client is notified once the shipment booking has been confirmed highlighting the ETD and ETA. Shipments to Kenya take anywhere between 3-4 weeks. A tracking tool can be provided to track the live location of the shipment at any time. The client is notified 3 days before the vessel docks in Mombasa port.
We have a dedicated team in Mombasa handling the customs clearing including duty payment, release, registration and transportation to Nairobi. The client is notified once a registration number has been obtained.
STEP 6: Delivery
The client is notified once the car arrives in Nairobi. The following steps are undertaken in order to facilitate delivery
Upon arrival of the car in Nairobi, our supports team checks the mechanical condition of the car and carries out a test drive to ensure the cars condition and quality. In case of any defects noted at this stage - they are addressed immediately at our cost. We also welcome our clients to have the vehicle checked by their personal mechanics.
The car is booked in for its car wash and grooming which includes a detailed exterior and interior wash, sticker removal and polish.
Any additional requests by the client are arranged for.
Your car is ready for Delivery!
QUALITY GUARANTEE
Our inspections protocols ensure that all cars are delivered to clients in full road-worthy condition. All cars come under a rust-free and accident-free guarantee with mileage authentication and full supporting documentation. Our Risk-Free policy ensures any minor issues are attended to by our teams. In the highly unlikely case of a major issue we will cancel the reservation for a full refund.
* For corporate sales, NGO/MNC sales, Duty free processing and partnerships please contact us directly on 0722200018.
WHY MASCARDI?
OVER 800 CAR YARDS IN NAIROBI & WHY OUR COMMUNITY STILL CHOOSES MASCARDI?
We are a car dealership, not a car yard.
The difference? Buying your car is just the beginning of your journey with Mascardi. Quite literally anything you can think of related to your car is handled by us even post delivery. From maintenance, accessories, parts and service. Yes, we will even re-sell it or trade-back in once you are ready for an upgrade.
Ethical pricing guarantee.
Yes we are a business but no, we are not driven by purely commercial approaches. We strongly believe in offering the highest value to our customers and we achieve that by some of the strongest pricing points on genuine low mileage cars. Dont just take our word for it - Compare us with just about anyone else.
Quality is everything.
Mascardi was built around passion for automotive and honestly its been the secret sauce to our success. We select our cars as if we were getting them for our own moms. Not commercial buying where priorities may differ. We are known to import some of Kenyas lowest genuine mileage cars and quality grading and our cars histories trump just about anything else at Mascardi.
You are joining a family.
Check our google reviews and the word thats picked up the most - Family. Or better yet, stop and ask the next Mascardi you see in the city and ask them what convinced them on Mascardi. We will do just about anything to make your car buying experience incredible.
This isnt another run of the mill used car yard. Its automotive enthusiasm. Its passion for excellence. Its simple. Its community.